Privacy Policy

We collect information about you in a variety of ways depending on how you interact with us and our websites, mobile applications, and services, including:
Directly from you when you provide it to us, such as when you sign up to receive communications from us, or contact us by phone, email, or otherwise.
Automatically through the use of cookies, server logs, and other similar technologies when you interact with our websites, mobile applications, advertisements, and emails.
From other sources, including, for example, our affiliates, business partners, service providers, online social media networks, and other third parties, or from publicly available sources.
The following provides examples of the type of information that we collect in a variety of contexts and how we use that information.

Sensitive Information Disclosure. We collect the following categories of sensitive personal information (as defined under Texas law): personal data collected from a known child and precise geolocation. This information is collected in order to process transactions, comply with laws, manage our business, or provide you with services.

In addition to the purposes and uses described above, we use information in the following ways:

• To identify you when you visit our websites or properties.
  To provide services.
• To improve, or create, our service offerings.
• To conduct analytics.
• To communicate with you, such as to respond to and/or follow-up on your requests, inquiries, issues, or feedback.
• To send marketing and promotional materials including information relating to our services, sales, or promotions, or those of our business partners.
• To detect and protect against malicious, deceptive, fraudulent, or illegal activity, including violation of our policies and terms and conditions, security incidents, and harm to the rights, property, or safety of our company and our users, employees, or others.
• To debug, identify and repair errors that impair existing intended functionality of our website and services.
• To comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
• For internal administrative purposes, as well as to manage our relationships.
• For such other purposes as you may consent (from time to time).

Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose.
To the extent we maintain and use personal information in a deidentified form, we will not attempt to reidentify the information, except for the purpose of determining whether our deidentification processes satisfy our legal obligations.

In addition to the specific situations discussed elsewhere in this Privacy Policy, we may disclose personal information in the following situations:

• Affiliates and Acquisitions. We may share information with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage.
• Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies.
• Public. Some of our websites may provide the opportunity to post comments, or reviews, in a public forum. If you decide to submit information on these pages, that information may be publicly available.
• Partner Promotion. We may offer contests, sweepstakes, or other promotions with third party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party partner the information that you provide will be shared with us and with them. Their use of your information is not governed by this privacy policy.
• Service Providers. We share your information with service providers. Among other things service providers help us to administer our website, conduct surveys, provide technical support, and process payments.
• Other Disclosures with Your Consent. We may disclose your information to other third parties when we have your consent or direction to do so.

Some jurisdictions give you a right to make the following choices regarding your personal information:

• Access To Your Personal Information. You may request access to your personal information or confirmation that we have information about you. In certain limited circumstances, you may also request to receive access to your data in a portable, machine-readable format.
• Changes To Your Personal Information. We rely on you to update and correct your personal information. Most of our websites allow you to modify or delete your account profile. If our website does not permit you to update or correct certain information, you can contact us at the address described below in order to request that your information by modified. You may ask us to correct information that is inaccurate or incomplete. Note that we may keep historical information in our backup files as permitted by law.
• Deletion Of Your Personal Information. You may request that we delete your personal information. If required by law, we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another business purposes.
• Opt-out of Targeted Advertising. You may opt-out of online tracking based targeted advertising (e.g., cookies) by clicking the cookie settings link here. Please note that if you change browsers or devices, or if you clear your browser’s cache, you may need to click the link again to apply your preference. We also recognize Global Privacy Control (GPC) signals enabled by customers on their web browser or web browser extension as valid opt-out requests where required by applicable law. Please note that your opt-out preference signal will be applied only to your current browser and device. For more information about GPC, please visit Global Privacy Control.
• Online Tracking. We do not currently recognize the “Do Not Track” signal.
• Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in emails that you receive. If you decide not to receive promotional emails, we may still send you service related communications.
• Promotional Mailings. If at any time you do not want to receive offers and/or circulars from us you can remove yourself from our mailing lists by emailing us (our contact information is below) with “NO SNAIL MAIL” in the subject line along with your name, address, and zip code. Please note that our mailings are prepared in advance of their being sent. Although we will remove your name from our mailing list after receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed.
• Promotional Text Messages. If you receive a text message from us that contains promotional information you can opt-out of receiving future text messages by replying “STOP.”
  Please note, not all of the rights described above are absolute, and they do not apply in all circumstances. In some cases, we may limit or deny your request because the law permits or requires us to do so, or if we are unable to adequately verify your identity. We will not discriminate against individuals who exercise their privacy rights under applicable law.
  Submitting Requests
  You may exercise the rights described above by contacting us as indicated in the “Contact Information” section below. If you disagree with our denial of a request, you may appeal our decision by contacting us with the subject line “Appeal.”
  Note that, as required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your contact information. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to fulfill your request.

No method of transmission over the internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Some of our websites permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
We retain your personal information for only as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we obtained the information and whether we can achieve those purposes through other means, as well as applicable legal requirements.

For your convenience, we may provide links to websites and other third-party content or services that we do not own or operate. The websites and third-party content to which we link may have separate privacy notices or policies. Please note, we have no control over the privacy practices websites, or services that we do not own. We encourage you to review the privacy policies of any third-party website or application for details about such third party’s privacy practices.

We may change our privacy policy and practices over time. To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your approval to the new privacy policy. Our privacy policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified. If we make a material change to our privacy notice, we will attempt to notify you through email.

If you have any questions, comments, or complaints concerning our privacy practices, or if you need to access this Privacy Policy in an alternative format due to having a disability, please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.
privacy@metronational.com
303 Memorial City
Houston, Texas 77024

Effective Date: 07/29/2024
Last Update: 07/29/2024

By accessing Metro National Corporation’s (“Company”) Public WiFi Service (the “Service”) you agree to comply with the Terms of Service (the “Terms”). If you do not accept the Terms, do not access or use the Service. These Terms between you and Company set out the duties and responsibilities associated with the access to and use of the Services. For purposes of these Terms, “you” means you and every person you authorize to use the Service.

General

You will act lawfully, responsibly and reasonably while using the Service. You assume full responsibility for your use of third party websites while using the Service. Under no circumstances will Company be liable as a result of your use or inability to use the Service. You agree to indemnify and hold harmless Company, its directors, officers, shareholders, employees and subcontractors from any and all claims, relating to or arising out of your use of the Service. There is no guarantee of the privacy or security of any transmission made or received through the Service. Company reserves the right to block certain internet websites or services and may revoke your access to the Service at any time. Company may monitor your activity in connection to the Service and may disclose any information related to your use of the Service, as necessary. Personal information will be used as set forth in Company Privacy Policy (available at https://www.memorialcity.com/privacy-policy/). The Service and the Terms may change without notice. Company will notify you of any changes to these terms by posting notice of the modified Terms on the login page when you first access the Service. Your continued use of the Service will constitute your acceptance of the Terms, including any updated, modified or changed Terms. If you do not agree to any updated, modified or changed Terms, you will be unable to use the Service. Company reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.

Acceptable Use Policy

You agree to abide by all applicable federal, provincial, territorial and other laws and regulations. In addition, without limiting the foregoing, when accessing and using the Service you must: (i) not act in any way that could be unlawful or encourage others to act unlawfully. For example: Do not infringe copyright or other intellectual property rights. Do not engage in any criminal offence or encourage others to do so. Do not send or receive material which contains unlawful security devices, viruses, worms, Trojans or any other malicious data or disabling or harmful devices which contravenes any laws. Do not cause the upload of any content that contains any form of destructive software; (ii) not carry out actions that are harassing, menacing, defamatory, threatening, obscene, harassing, annoying, tortious, abusive, vulgar, obscene, libelous, invasive, racist, sexist, offensive, indecent or otherwise objectionable or inappropriate. Do not be fraudulent, misleading, deceptive or pretend to be anyone other than yourself. Do not use the Service for unsolicited or unauthorized advertising, promotional materials or mass emails (i.e., spam, junk mail, chain letters, pyramid schemes or any other form of solicitation); (iii) not use the Service in any way that may interfere, or affect the running of the Service, the network or other technology connected to it (for example, other Service users’ devices). Do not attempt to gain unauthorized access to other computer systems or networks. Do not use the Service in such a way such that it consumes excessive network capacity, in Company’s opinion or its ability to provide the Service to others to be adversely effected; (iv) not transform outbound communications into incoming communications or otherwise attempt to avoid applicable charges; or (v) not resell, use transfer, distribute, share or exploit the Service for any commercial or business purposes . You must follow all other service and security regulations issued or adopted by Company. Company reserves the right to limit or lockout your use should such use be in contravention of these Terms. In addition, Company, and the owner or proprietor of the site at which the Service is being offered at your time of access to the Services (collectively, the “Service Provider(s)”) each reserve the right to limit or restrict your usage or the speeds at which you receive the Service at their discretion. Make sure your device is protected by up-to-date anti-virus software. You are responsible for the actions of any third party that you allow access the Service through your device.

Third-Party Websites and Access to Services

You assume full responsibility for your use of third-party websites. All content transmitted on or via the Service is the sole responsibility of the originator. Such third-party websites and services may be governed by terms and conditions different from those applicable to the Service and Company encourage you to review the terms and privacy policies of those third parties before using their websites or services. Company and its affiliates assume no responsibility whatsoever for any claims or losses arising out of or otherwise related to access or use of any third party websites or related content. By accessing the Services, either through a 3rd party site such as Facebook or Twitter or through an email address provided by you, you hereby grant Company and/or its partners access to and use of any information, including any online profiles or other information that is accessible by Company or its partners. Some of our Services allow you to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights in any content that you upload, submit, store, send or receive through your access of the Service. When you upload, submit, store, send or receive content to or through the Services, you give Company and its partners a worldwide license to host, store, and access such content. This license continues even if you stop using the Services.

Limitation of Liability

Under no circumstances will Company be liable for any loss, injury, claim, liability or damage of any kind resulting from your use of, or inability to use, the Service. To the maximum extent permitted by applicable law, Company disclaims all responsibility for any loss, injury, claim, liability or damage of any kind, including any indirect, incidental, special or consequential damages or any loss that results from the use of, or the inability to use, the Service, any content, information, material, or postings, directly or indirectly, or the transmission of confidential or sensitive information over the Service. You specifically acknowledge and agree that Company shall not be liable for any defamatory, offensive or illegal conduct of any user, including you.

Indemnification

By using the Service you agree to defend, indemnify and hold harmless Company, its licensors, affiliates, contractors, agents and partners and their respective employees, officers, directors, agents and partners from any and all claims, liabilities, costs and expenses, including, without limitation, reasonable legal fees and other legal expenses, whether in tort, contract or otherwise, relating to or arising out of your use of the Service, connection thereto, or any alleged violation by you of these Terms.

Security

Company cannot guarantee the privacy of any transmission you make or receive through the Service or the security of your device or equipment against viruses or other malicious code.

No Warranties

As a complimentary service, the Service is provided “as-is” and “where-is”, without any warranties, express or implied, including without limitation the warranties or merchantability, non-infringement, or fitness for any particular purpose or use. We do not warrant that the Service is accurate, reliable or correct; that the Service will be available at any particular time or location; that your access to the Service will be uninterrupted; that any defects or errors will be corrected; that the Service is free of viruses or other harmful components.

These terms are governed by the laws of the location in which you access the Service without reference to principles of conflict of laws.

Restricted Services

You agree that Company may block certain internet services, and may revoke your access to the Service at any time for any reason with or without notice.

Privacy and Monitoring

Information collected may be disclosed to other members of the Company’ organization and to our agents, affiliates, customers and partners in order to service your account and to respond to your questions. You also acknowledge and agree to receive electronic communication in the form of email, SMS, advertisement as well as other forms of digital communication using the information gathered. Any personal information you supply to us, including any location data obtained from the device will be used as set forth in our Privacy Policy and these Terms.

To the extent permitted by applicable laws, Company may monitor, log, and review your activities in connection with your use of the Service, without additional notice to you, for the purposes of providing the Service, detecting or preventing breaches of these Terms or applicable laws, investigating complaints, and protecting the integrity and security of the Service. Company may disclose any information as necessary to: (a) satisfy any law, regulation, court order, legal process or lawful governmental or police request; (b) if Company believes that doing so may protect your safety or the safety of others; (c) to operate the Service properly; (d) to enforce these Terms; and/or (e) to protect Company legal rights. You hereby consent to monitoring, logging, review and/or disclosure in accordance